A little
help.

Have a question about Her Steps, or something not working as it should? We’re here to help.

Email support

freya@frederickjames.net

Help us help you

Tell us what happened and what you expected. If you’re reporting a problem, please include:

  • Your iPhone model and iOS version.
  • Your Her Steps app version, if you know it.
  • The steps that led to the issue, and a screenshot if useful.

Please leave out passwords, payment details, and any health information you don’t want to share.

Account & privacy

For help with your account or a question about your data, email us at the address above. You can also read our Privacy Policy for details about how your information is handled.

Ideas & feedback

Something you’d love to see in Her Steps? We’d love to hear it. Send your ideas to the same email address.